Frequently Asked Questions

I received an error on my order, what can I do to fix this?

We are all human and understand errors can occur. Our suits, jackets do go through an extensive quality assurance test prior to shipping to limit these errors. However, if something still went wrong contact our awesome customer service team to review and provide you with quick and east resolutions. Call/Whatsapp us at +92 348 8234973 or send us an email at [email protected]

Do you offer a design service?

Yes, we have professional designers to help bring your design to life! Our design service is free of charge and includes a 3D Mock-up of the artwork and as many changes as required to create your unique team wear, apparel or merchandise.

Do I need to order a design from the ICE Slice (website)?

Can I collect or try on size at your retail shop/outlet?

We are a wholly online internet based setup therefore do not operate via a retail outlet, which allows us to keep our prices low. For sizing please follow our size guide or email us for personal guidance and advise on sizing and product assistance

Can I simply come over to your address to see your products?

We are closed to the general public. Our products are either warehouse stored or are supplied to order so are not on display at our administrative office address.

Where are your products made?

80% of the gear sold by us is designed and Made in Pakistan by a selection of industry approved proven ISO quality controlled suppliers, and the other 20% is from either China or sourced within the Other Countries.